Reviewed by - Nancy H.
Review Given By: Nancy H.
Date:
I have a large, old dog and she had an accident (or five) in my living room. I did my best to clean the mess but I booked a 2-room cleaning online with Stanley Steemer and they performed close to a miracle. Between their deodorizing pre-treatment, expert cleaning and after-cleaning deodorizer ... the carpet looked and more importantly, smelled brand new. I realize it's tough to get all of the ... umm... "residue" from the padding beneath - but I think the best results possible were achieved. I book online and schedule an appointment within a 2 to 4 hour window. I am texted when the team is on their way (very nice touch) and the 2-person team arrives and only needs access to some fresh water (just allow them use of your bathtub faucet) and they handle everything else. I highly recommend their products, too - especially the carpet spot cleaner. I was advised to spray a cloth and use it to clean the stain for best results, which does worth very well. Back to the professional cleaning. They work very quickly. My specific need does not require any furniture to be moved - I'm seeking carpet cleaning from the stain and foot traffic so the appointment is fast. I clear the area of any small chairs or tables which seems to work well, but they have always asked what I wish to be moved. I've had this service performed twice in the past 4 months because I have a very bad dog (or I'm a very bad dog owner who allowed her to have another accident) - I cannot say enough good things about the service and the teams who have visited me thus far. The pricing is what I would expect - but I scored an online deal with my second visit and that dropped my total bill to under $150, even purchasing a bottle of their amazing cleanser. My goal is to book them once a year for maintenance / annual cleaning and make sure our pets don't force more frequency but at least there is a good solution available.
