Questions to Ask a Rug Cleaning Company
It is important to verify that the rug cleaning service you hire is equipped to handle your specific rug type. This can help your rug survive for a longer time and remove any apparent stains or dirt particles.
Here are some good questions you may want to ask before you get your rug cleaned.
- What kind of training/certifications do you have in rug cleaning/care?
- Do you have insurance for my area rugs when they are picked up and stored in your facility?
- What is the normal turn around time to get my rug back?
- Do you offer pick up/drop off for rugs and if so, what is the cost?
- Can I drop off my rug at your facility?
- What type of rugs to you clean? Are there any you don't clean?
- Do you offer rug repair?
- What is your rug cleaning process?
- Do you offer fiber protector?
- Do you offer rug storage?
- Can you wrap my area rug for storage?
- Do you do furniture moving?
- Do you clean rugs at my location (Hint - not recommended for handmake or high-end rugs) or only at your location?
These questions will help you get a better idea of what level of skill and services your rug cleaner offers. REMEMBER - not everyone who cleans rug is a rug professional so it's best to do your homework!
To find out of you have a certified Rug Ranger in your area, click here.