GORDON'S ORIENTAL RUG & CARPET CLEANING LLC. Family Owned & Operated Since 1981 Since 1981, we have built our knowledge on education and experience. Our goal is to provide our customers with the best services possible using only Trained Technicians and the most advanced equipment available. Knowing that repeat business is the life of our company. Our staff will go the extra mile to make sure our customers are 100 % satisfied with every job we provide. As the owner of Gordon’s Oriental Rug & Carpet Cleaning, LLC I ask if for any reason you are not satisfied to give us the opportunity to make it right. If then, you are not completely satisfied the job is free. Mike & Dale Gordon Step-By-Step Oriental Rug Cleaning Process Pre-Inspection – After inspecting the rug for any apparent special conditions, With written documentation, your rug will be tagged, cleaned, and invoiced accordingly. Dust – Dry particulate soil evacuation, using the power of compressed air, is our safe and thorough method of pre-cleaning rugs. Wash – An expert hand-washing in a submersion bath assures you that a complete cleaning is being performed, with the further use of underwater gentle agitation. Decontamination Bath – Odor sources and contamination such as urine, mold, mildew, or insect infestations dictate the use of the appropriate treatments and procedures. All-natural fibers require decontamination for their protection and preservation. Rinsing – Complete flushing away of both soils and cleaning agents allows us to achieve clear and clean rinse water conditions. Drying – The importance of speed and efficiency during drying is achieved in our controlled atmosphere drying area. Post Detailing – Final spotting to remove any foreign matter possibly will be done with safety considerations towards the fibers and dyes as a priority. Repairs & Restorations – Our repairs are an important and valuable service that is available with an individualized quote for each rug. Underlayment – We have an assortment of an area rug pad. Rug pad with a dual purpose to perform on both hard surface floors or on top of carpeting. Padding will protect both your rug and your floor and it is a good investment for your personal safety. Inspection & Testing Dusting Decontamination Soaking Tub Drying Fringe Detailing Centrifuge Rug Ringer The RugRevolution “ProStar SS” is one of the most advanced centrifuge wringers ever developed for extracting water out of area rugs. The cleaned freshly rolled-up rug getting placed onto a “loader” designed to make moving heavy wet rugs in/out of the centrifuge wringer almost effortless. A freshwater injection is injected into the middle of an area rug while it is still inside the centrifuge. The 3-minute extraction process where over 98% of the water is removed from the rug while spinning at about 1300 rpm. This wringing and rinsing process eliminates urine contamination.